Student Health Insurance

Hours: Monday - Friday 8:00am - 4:30pm

The student health insurance plan is compliant with the Affordable Care Act (ACA) and meets the federal requirement of having health insurance. The plan is rated a 'Platinum Plan,' the highest rating under the ACA!

The mission of the Student Health Insurance Office is to exceed the expectations of the University community, the student body, and of each unique individual in every action, interaction, and intention.

We are located in Room 303 in the Student Services Building. Contact us at (309) 438-2515 or by email. We try and respond to all emails within one business day. Please do not send specific health information via email. The University IT staff does not consider email secure for protected health information.

Optional Vision Insurance and Dental Insurance Plans

Optional vision insurance and dental insurance plans now available, click here for more information.

Summer Coverage

Continuous year‐round coverage is available. If a student is participating in six or more credit hours of pre‐registered summer course work (by May 22, 2023), which assesses general/mandatory fees, the student is automatically enrolled in, and assessed a fee for the Plan. If a student received academic credit for at least nine hours & was insured in the spring, and will not enroll for sufficient summer hours to be assessed an insurance fee, the summer fee can be applied for through MYISU. After Central Login, click on Student Center, then the NavBar (top right of page), then Menu, then ISU Extensions, and finally Student Health Insurance ( see path here ). If using a mobile device, after signing into MYISU & clicking on Student Center, click on the three dots on the top right of screen, then the Navbar, then Menu, then ISU Extensions, and finally Student Health Insurance. Summer 2023 coverage can be requested beginning the week of April 17, 2023 and through May 22, 2023.

Aetna Student Health

FOR INFORMATION FROM AETNA STUDENT HEALTH ON COVID19, CLICK HERE!

Aetna Navigator is a secure website where you can view your claim explanation of benefit statements along with the latest health information and news.

Find more information on the Affordable Care Act from Aetna Student here. Please keep in mind this is general information for all of Aetna Student Health's schools. For information specific to Illinois State University's Student Health Insurance plan please read documents specific to ISU.

Beginning fall 2015, Aetna Student Health, the ISU Student Health Insurance plan, includes coverage for gender-affirming surgeries (see page 17 of policy brochure for coverage details).

Preferred Providers

While the Student Insurance Plan is an Open Choice PPO, students are encouraged to use preferred providers. Using medical providers who are in network with Aetna can reduce a student's out of pocket costs. However if your provider is out of network, don't worry benefits are still available. Choose Open Choice PPO under Student Health Medical Plans to find participating providers.

Vision Services

All ISU students who have the Student Health Insurance plan have a vision discount provision automatically included with the premium. Check out participating providers in the EyeMed Vision Care Network.

Important Notes

FOR INFORMATION FROM AETNA STUDENT HEALTH ON COVID19, CLICK HERE!

Graduating in August! Student Health Insurance is available for the fall semester for insured summer students! Information available online or call Student Health Insurance, (309) 438-2515.

Fall 2023/spring 2024/summer 2024 cancellation period 7/10/2023-9/5/23! Spring 2024/summer 2024 cancellation period 12/2023-1/30/24! Summer 2024 cancellation period 4/2024-5/20/24! ACCESS ONLINE WAIVER HERE!

The Student Health Insurance plan also includes OnCall International coverage. OnCall benefits include 24/7 worldwide medical information & assistance, Medical Evacuation/Repatriation coverage, travel assistance, and a $10,000 accidental death benefit. Click here for OnCall ID Card.